Privacy Policy

Effective date: September 29, 2026

David's Collision & Hail Repair LLC ("David's Collision", "we", "us", or "our") operates www.davidscollision.com and provides auto collision and hail repair services in Arlington, Texas. This Privacy Policy explains what information we collect, how we use it, and your choices.

Contact us: David's Collision & Hail Repair, 1229 Colorado Ln Ste 302, Arlington, TX 76015 · (817) 580-4208 · david@davidscollision.com

Information we collect

• Contact information you give us: name, phone number, email address, and mailing address — for example when you request a quote, book an appointment, or fill out our intake form.

• Vehicle and repair information: year, make, model, VIN, license plate, photos of damage, insurance and claim details related to your repair.

• Communications: records of calls, text messages, and emails between you and our shop.

How we use your information

• To provide estimates, schedule and perform repairs, and communicate about your vehicle.

• To send service-related text (SMS) messages: appointment confirmations and reminders, repair status updates, pickup notifications, and links to review or sign documents. See "Text messaging" below.

• To respond to your questions and provide customer support.

• To meet legal and insurance requirements related to your repair.

Text messaging (SMS) disclosure

• If you provide your mobile number and agree to receive texts, you consent to receive conversational and service-related SMS messages from David's Collision & Hail Repair, including appointment confirmations, repair status updates, pickup notifications, and document-signing links. Occasionally we may send customer-care messages such as review requests.

• Message frequency varies — typically a few messages per repair visit.

• Message and data rates may apply according to your mobile plan.

• To opt out, reply STOP to any message. You will receive one final confirmation text and no further messages unless you opt back in.

• For help, reply HELP or contact us at (817) 580-4208.

• Consent to receive text messages is not a condition of purchasing any services.

• Carriers are not liable for delayed or undelivered messages.

How we share your information

• Service providers: we share phone numbers and contact details with our messaging platform provider solely to deliver the text messages and emails you asked to receive.

• Insurance and legal: we share repair information with your insurer and as required by law.

• We do not sell your personal information to third parties for marketing.

Mobile information — no sharing for marketing

If you opt in to text messages, we collect and use your mobile phone number solely to send the service-related SMS messages described in "Text messaging (SMS) disclosure" above. We do not sell, rent, share, or disclose your mobile phone number or your SMS opt-in consent to any third party or affiliate for marketing or promotional purposes. Your number is transmitted only to our messaging service provider as necessary to deliver the messages you requested.

Data security and retention

We take reasonable steps to protect your information. We keep repair and contact records only as long as needed for service, warranty, tax, and legal purposes.

Your choices

• You may opt out of text messages at any time by replying STOP.

• You may ask us to correct or delete your contact information by contacting us at the phone or email above. Some records (such as invoices) must be retained by law.

Changes to this policy

If we change this Privacy Policy, we will post the updated version on this page with a new effective date.